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West Coast Technical Services offers personal technical services to individuals and businesses from Victoria to Nanaimo. As IT professionals we work with you to ensure your computing experience is stress-free. Whether it’s setting up an office network, or helping individuals with their personal computing, our policy is to provide friendly, efficient service at your location. We specialize in Macintosh and PC platforms. Contact us for a free estimate today.

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Why It’s Important To Install Your Software Updates

Why It’s Important To Install Software Updates Is it necessary to install software updates for my operating system? The short answer: YES! Software updates are important for a couple of reasons: Improved performance and stability of the applications on your computer, and Patches for security holes in old software. This article is all about why you should install [...]

By |November 2nd, 2018|Categories: Security, Tech Tips|Tags: , , , |0 Comments

What Makes A Strong Password?

What Makes A Strong Password? Are you sure you know what makes a strong password? Consider the passwords you use every day for online banking or social media. Are you confident they’re strong enough? When was the last time you updated them? This article covers the essentials for creating strong passwords and safely storing them, and for keeping [...]

By |October 19th, 2018|Categories: Security, Tech Tips|Tags: , , , , , , , , |1 Comment

Secure Online Banking: Keeping Your Money Safe!

Online Banking Remember 1994 when bank cards were a novelty? Since then digital banking technology has come a long way, and today in Canada it’s estimated that 68% of consumers use online banking to make purchases, deposit checks remotely, check bank balances, transfer money, make bill payments, and more. Whether you’re already an avid online banker or you’re [...]

By |September 20th, 2018|Categories: Security|Tags: , , , , , , , |0 Comments

Help! My Hard Drive Is Full!

Help! My Hard Drive Is Full! It happens to all of us. You open your computer and start uploading your vacation photos, and a window pops up telling your hard drive is full. Now what? If you don't do anything, your computer will continue to slow down until it stalls altogether. It’s time to do some clean up. [...]

By |August 10th, 2018|Categories: Tech Tips|Tags: , , , , , , , |0 Comments

Sharing Your Photos Online The Easy Way

Sharing Photos Online The Easy Way If you’re like two-thirds of Canadians, you own a smartphone. And with that smartphone you have the ability to take pretty great pictures... on something that can fit in your pocket. Candid shots of the kids, beautiful sunsets, that sneaky raccoon who keeps finding his way into your garage — the photographic possibilities are [...]

Deliver Memorable Online Customer Service

Deliver Memorable Online Customer Service Calling a telephone number for customer service isn’t what it used to be. You’re lucky if you get to speak to a real person, even after navigating all the automated prompts. It can be incredibly frustrating for customers, and can lead to a loss of brand loyalty. Canadians spend more time online than [...]

By |June 15th, 2018|Categories: Business|Tags: , , , |0 Comments

Getting To Know WordPress

Behind The Curtains of a WordPress Website When you buy a new car you usually take it for a test drive first. Same goes for your website - you want to see how it works before you commit to buying it. In this blog I'll give you a tour of a typical WordPress website so you can see [...]

By |June 1st, 2018|Categories: Tech Tips|Tags: , , , |0 Comments

Social Media Security: Are You Sharing Too Much Information?

Social Media Security: Are You Sharing Too Much Information? Cyber security is a big and growing issue, and social media is where many phishing and malware attacks happen. How secure is your information? Do you share all your Facebook posts with everyone? If you do, you might be opening yourself up to serious privacy risk, and the most [...]

By |May 18th, 2018|Categories: Business, Security, Tech Tips|Tags: , , , , |0 Comments

How To Choose The Right Phone Plan

Choosing the right phone plan. 500 local minutes, 1 gigabyte of data, free long distance calling, unlimited text messaging, limited time offer! When did it all get so complicated? Remember the good old days when phone plans were simple? You had a choice between getting a long distance plan or not getting a long distance plan. And land lines [...]

Your Guide To Basic Photo Editing

Your Guide to Basic Photo Editing. While Instagram is a mobile platform, don’t be fooled — a lot of those beautiful photos are edited. Yes, sometimes the perfect shot happens with the perfect lighting... and then some guy pokes his face in the corner and ruins it (the cool kids call this 'photobombing,' as my good friend is [...]

By |April 20th, 2018|Categories: Photography|Tags: , , , , , , , , , , , , |0 Comments

The Importance Of Having An IT Professional On Your Team

Why You Need A Dedicated IT Person On Your Team Does the problem of fixing computer issues often fall on your youngest team members, or your son or daughter? While people are usually happy to help out, people without Information Technology training often have to learn things by trial and error. Troubleshooting in the dark isn’t a good [...]

Annual Online Presence – Audit & Checklist

Have you ever Googled yourself? What shows up when you Google search yourself? You might be surprised by what turns up. That’s why I want you to do an online presence audit this month. If you’re looking for work, own a small business, or do a lot of networking you can bet that someone will type your name [...]

How To Choose The Right Website Hosting Service

Answering these 3 questions will help you choose the right  website hosting service Picking a website hosting service is a bit like looking for a gift for your son-in-law. You kind of know what to get, but you have no idea if it will fit right or if he’ll like the style worn by the mannequin in the [...]

By |March 9th, 2018|Categories: Business, Tech Tips|Tags: , , , , , , , , , , |0 Comments

Which Website Platform Should I Use?

Which website platform should I use? The website platform you choose should really come down to four things: What you plan to do with the website (ecommerce vs. blog only, etc.). Your level of comfort with software and code. What you want your website to look like. Your budget. Wordpress, Squarespace, Ghost, Weebly, Wix, Shopify... if you’re brand [...]

How To Choose The Right Computer For Your Business

How to choose the right computer for your business Shopping for a new computer can be like trying to buy a new car in a foreign language. You like the way it looks and feels, but the list of hardware and features makes no sense. How do you know if you’re getting the best product for your hard-earned [...]

By |February 9th, 2018|Categories: Business, Tech Tips|Tags: , , , , , , , , , |0 Comments

Cloud Security: What You Need to Know

Cloud Security: What You Need to Know If you’re considering moving your business to the cloud, or you have already but haven’t been informed of the potential security threats, you’ve come to the right place. Storing your data on the cloud has many benefits, including redundant backup systems and affordability. Like anything that involves the internet, though, it’s [...]

By |January 12th, 2018|Categories: Security, Tech Tips|Tags: , , , , , , |0 Comments

What to do when you open a webpage that may be dangerous to your computer.

3 signs that the webpage you opened is bad news A while ago I wrote about malware and adware (if you want to read that blog post you can find it here).  Today, we’re going to dig in a little more. To start off though, it's always best to remember: never download software on your computer unless you are [...]

By |December 15th, 2017|Categories: Tech Tips|Tags: , |0 Comments

What Are Internet Cookies And Are They Necessary?

What exactly are Internet cookies, and are they necessary? If you’ve heard of Internet “cookies”, you’re probably a little concerned (and disappointed that they have nothing to do with the chocolate chip ones you might be enjoying as you read this). Is someone spying on you? Not quite. Cookies are small text files that web browsers save; they [...]

By |December 1st, 2017|Categories: Business, Security, Tech Tips|Tags: , , |0 Comments

Your computer is backed up, right?

Your best backup strategy If you’ve ever gone through a hard drive failure crisis, then you know how important backing up your computer is. On the other hand, if you’ve been skipping along with nary a problem and you’ve never backed your aging computer up: it’s time. Hard drives can fail without warning. And it’s really hard (often impossible) to [...]

By |November 14th, 2017|Categories: Tech Tips|Tags: , |0 Comments

Laggy, slow computer? Here’s what to do!

What to do when your computer is too slow If your computer is running at the speed of molasses, it’s time to look under the hood. There are several possible reasons that your computer is performing poorly. In this article, I’m going to break down a few of the most common problems and how you can fix them. I’ve [...]

By |June 1st, 2017|Categories: Business, Tech Tips|Tags: , , , , |0 Comments

How comfortable are you with your current website?

A Wordpress website:  is a website you can use A completely custom website built from scratch code can be beautiful and alluring,  but it can also be very expensive and hard to maintain. Technology changes so fast that custom code used to build your website a few years ago could be outdated now. The developer who wrote that code could [...]

By |March 30th, 2017|Categories: Business, Tech Tips|Tags: , , |0 Comments

How to safely store your passwords

If you have a file on your computer called “passwords”, read this: Password security is very important. I commonly see individuals and teams saving their passwords in their email inboxes or in a file on their desktops, usually in a stealthily named “Passwords.doc” file. Maybe you remember the story from 2014 about Sony’s password file getting hacked? The name of this [...]

By |November 27th, 2016|Categories: Tech Tips|Tags: , |0 Comments

How I created a separate business Instagram account and how to switch to it from your personal account

How to separate your personal Instagram account from your business or work account As a small business owner I'm always looking for a way to promote my business, create dialogue and drive new clients to my website. Instagram, the social photo sharing phone app and website, is a wonderful way to share bits and pieces of your day, artwork, photo skills [...]

By |November 10th, 2016|Categories: Business, Tech Tips|Tags: , |7 Comments

Beating Adware & Malware

How to outsmart those tricky online scammers Malware and adware are applications that you accidentally download to your computer. They are unnecessary programs or plugins that market themselves for solving some issue or making your life easier. Games, free search bars, etc. Usually if its a free download that is promoted from an ad it contains adware, which is the end game [...]

By |October 30th, 2016|Categories: Tech Tips|Tags: , , , , |0 Comments

Syncing your Systems

In my last post, I explained how syncing email between devices saves you time and effort. This time I talk about syncing other data through the "Cloud." If you’re out with your kids, or your grandkids, you can snap photos and later look at them on your larger desktop screen without the fuss of emailing or transferring data manually. The same goes for [...]

By |October 16th, 2016|Categories: Tech Tips|Tags: , , |0 Comments

Are you happy with your current email service?

Technology moves very quickly, and so much has changed since email has become the de facto standard for daily communications.  Maybe you are happy with the email service you use now, but if you are still using that free Shaw or Telus email you got when you signed up 10 years ago, you may be in the market for some new features. The [...]

By |October 1st, 2016|Categories: Tech Tips|Tags: , |3 Comments